Privacy Policy
How we protect your data and privacy
📝 Important Notice for CCTV Clients
We handle sensitive security data. This policy explains how we protect your CCTV footage, personal information, and maintain your privacy.
CCTV Footage & Security Data
Footage Storage: Your CCTV footage is stored locally on your DVR/NVR equipment. We do not access or store your footage on our servers unless explicitly requested for technical support purposes.
Access Control: Only authorized personnel with your permission can access your CCTV system during installation, maintenance, or troubleshooting.
Data Retention: Footage retention is determined by your storage capacity and settings. We recommend regular maintenance to manage storage effectively.
Information We Collect
Contact Information: Name, phone number, email, property address for installation purposes.
Property Details: Layout, security requirements, camera placement locations.
Payment Information: Processed securely via M-Pesa, bank transfer, or cash.
Technical Data: Equipment specifications, network configuration for setup.
How We Use Your Information
- • Install and configure your CCTV system
- • Provide technical support and maintenance
- • Send security alerts and system updates
- • Process payments and manage your account
- • Comply with Kenyan legal requirements
Data Protection & Security
We implement appropriate security measures to protect your personal information against unauthorized access, alteration, or destruction.
Encryption: All data transmissions are encrypted using SSL technology.
Access Controls: Strict access controls limit who can view your information.
Training: Our team is trained in data protection best practices.
Your Rights
Request copies of your personal data
Update inaccurate information
Request deletion of your data
Object to certain data processing
Contact Us
For privacy-related questions or to exercise your rights, contact us:
Phone: +254 727 127 575
Email: info@clickforceitsolutions.com
Address: Nairobi, Kenya
Last Updated: 2026
This policy complies with Kenya's Data Protection Act, 2019.